POSITION - PRODUCTION ASSISTANT AND CUSTOMER SERVICE
About Us
Pilar Agueci atelier/boutique is a company founded in Montreal producing timeless jewelry for everyday wear. Since 2011 our mission has been to produce high quality jewelry while prioritising transparency of sourcing, quality of production and customer service by our commitment to the importance of maintaining good relationships.
Values of the Company:
Integrity, Excellent Customer Service, Collaboration, Passion, Quality
Details of the Post:
We are currently looking for a Production Assistant / Collections and Customer Service Assistant / Boutique, to join our team.
We are looking for someone with at least 1 year of experience producing jewelry and customer service in a professional environment, who is enthusiastic, collaborative, passionate and has an attention to detail.
Production Assistant / Collections
Responsibility of the post
To manage the production of jewelry collections by following designs, technical notes and linesheets focusing on safe and efficient methods of production in a well maintained studio.
Tasks
Creation of samples, creation of collections as per designs/designer, management of production schedule, creation of technical sheet, creation of line sheet, studio technician, inventory raw materials, maintenance of gemstone catalogue, maintenance of mold catalogue.
Customer Service Assistant / Boutique
Responsibilities of the post
To educate clients about the brand, respond to their requests in the boutique by assisting and maintaining a welcoming environment through the presentation and diversity of products.
Tasks
Communication with clients, opening and closing of boutique, greeting clients, assisting clients, filling out order forms, processing sales, communication with studio, packaging, cleaning, organizing, merchandising, purchasing, inventory, year end tasks, organizing paperwork.
Competence specific to the post:
Hard Skills: Communicative, Collaborative, Proactive, Independant, Attention to Detail
Soft Skills: Respectful, Driven, Creative
Qualifications:
DEC/AEC/DEP in jewellery or equivalent
1 year bench work experience
Knowledge of Excel, Google Docs, and digital sales platforms
Bilingual FR/EN
Type of position:
Part Time (Temporary or Long-term)
Wednesday, Thursday, Friday, Saturday (3 days a week, every second Saturday)
22.5 - 30 hours per week
Salary:
from $15/hr. depending on experience
Place of work:
Pilar Agueci atelier/boutique is an equal opportunities employer and considers all qualified applicants without regard to race, colour, religion, sex, sexual orientation or gender identity.