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POSITION - PRODUCTION ASSISTANT AND CUSTOMER SERVICE

About Us

Pilar Agueci atelier/boutique is a company founded in Montreal producing timeless jewelry for everyday wear.  Since 2011 our mission has been to produce high quality jewelry while prioritising transparency of sourcing, quality of production and customer service by our commitment to the importance of maintaining good relationships. 


Values of the Company:

Integrity, Excellent Customer Service, Collaboration, Passion, Quality

Details of the Post:

We are currently looking for a Production Assistant / Collections and Customer Service Assistant / Boutique, to join our team. We are looking for someone with at least 1 year of experience producing jewelry and customer service in a professional environment, who is enthusiastic, collaborative, passionate and has an attention to detail.

Production Assistant / Collections

Responsibility of the post

To manage the production of jewelry collections by following designs, technical notes and linesheets focusing on safe and efficient methods of production in a well maintained studio. 

Tasks

Creation of samples, creation of collections as per designs/designer, management of production schedule, creation of technical sheet, creation of line sheet, studio technician, inventory raw materials, maintenance of gemstone catalogue, maintenance of mold catalogue.

Customer Service Assistant / Boutique

Responsibilities of the post

To educate clients about the brand, respond to their requests in the boutique by assisting and maintaining a welcoming environment through the presentation and diversity of products.

Tasks

Communication with clients, opening and closing of boutique, greeting clients, assisting clients, filling out order forms, processing sales, communication with studio, packaging, cleaning, organizing, merchandising, purchasing, inventory, year end tasks, organizing paperwork.

Competence specific to the post:

Hard Skills: Communicative, Collaborative, Proactive, Independant, Attention to Detail

Soft Skills: Respectful, Driven, Creative

Qualifications:

DEC/AEC/DEP in jewellery or equivalent

1 year bench work experience

Knowledge of Excel, Google Docs, and digital sales platforms

Bilingual FR/EN

Type of position:

Part Time (Temporary or Long-term)

Wednesday, Thursday, Friday, Saturday (3 days a week, every second Saturday) 

22.5 - 30 hours per week

Salary:

from $15/hr. depending on experience

Place of work:

Pilar Agueci atelier/boutique is an equal opportunities employer and considers all qualified applicants without regard to race, colour, religion, sex, sexual orientation or gender identity.


EMAIL US YOUR CV

info@pilaragueci.com