Order from our Ready to Ship collection online by December 9th for guaranteed delivery before the holidays. Order from our Ready to Ship collection online by December 9th for guaranteed delivery before the holidays.

It’s truly rewarding to create a custom piece that not only represents the wearer and reflects their personal aesthetic, but is infused with a special meaning that a person can wear every day.  Be it for a romantic rite of passage, the reimagining of a precious heirloom, or a gift to yourself, our custom process is collaborative every step of the way.

For more information on our custom process, visit our Guide to Custom page.

Our calendar for consultation of Custom Jewelry projects remains open, however the deadline for guaranteed delivery before the holiday period has passedIn addition, please note Pilar Agueci will be on maternity leave until January 2023 therefore in her absence the leader in Customer Service and Communications, Dylan McLean, will be taking her place temporarily.

During this time our Custom Jewelry services will include Engagement Rings, Wedding Bands, Gemstones, modifications of in-house pieces, Create your own Ring by selecting your Ring Setting and Gemstone with our partners at Misfit and create your own jewelry from our in-house collection of Gemstones. 

 As usual, we adore working on your projects and look forward to greeting you in store.

Share your vision...

Whether you’re interested in creating a one-of-a-kind piece for yourself or a loved one, each piece starts with you. Book a consultation with Pilar and complete our Custom Jewelry Questionnaire with details about the piece you have in mind, including budget*, your deadline, desired metals, gemstones and whether you’d like the piece to include heirloom gems. Custom pieces are our specialty, browse our archive for inspiration.

*custom projects must have a minimum budget of $500

Meet with the Pilar Agueci team...

This is where the collaboration truly begins. During the initial consultation, you’ll discuss the project in-depth including the style, aesthetics and personality of the wearer. If you’re confident about what you’d like to create and have ideas and examples to share, this consultation functions as a brainstorm.  Client’s who prefer to choose a stone upon which the design will be based, can use this consultation as an opportunity to browse our comprehensive collection of ethically sourced stones. Though we have a rotating collection of gemstones on hand, we also source specific gemstones from suppliers if necessary to realize a client’s vision.  All custom projects require a non-refundable deposit of $250, which goes towards the design sketches of your project and allows you to view up to nine gemstones, the amount will be deducted from your final invoice.


Future Heirloom...

With the initial consultation and gem selection complete, the design process begins. Once completed, you’ll be presented with a number of sketches from which you’ll select a final design. This step can take place virtually or in-person, depending on your preference.  When the final design and gemstones have been approved, it takes approximately 6-8 weeks for our expert team to produce the final piece. Their wonderful craftsmanship and expertise with precious metals and gemstones ensures every piece is beautiful and wearable for generations to come.